Terms of Service

1.1 Right to use. Subject to your compliance with these Terms, Vorx grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Platform for your internal business or personal purposes. All rights not expressly granted to you are reserved by Vorx.

1.2 Modification or discontinuation. We are continually improving the Platform. We may add, change, suspend, or discontinue features, or the Platform as a whole, at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Platform.

2.1 Eligibility and registration. You must be at least 13 years old (or 16 in the European Union) to use the Platform. To access certain features you must register for an account and provide accurate, complete, and current information. You are responsible for keeping your credentials confidential.

2.2 Your obligations. You represent that you are not located in, and will not use the Platform on behalf of, any country or party subject to applicable sanctions or export controls, and that your use will comply with all applicable laws. We may send you service-related and, where permitted, promotional communications; you can opt out of promotional messages at any time.

2.3 Your infrastructure. You are solely responsible for obtaining and maintaining the hardware, software, network access, accounts, and configurations you need to use the Platform, and for maintaining appropriate backups of your data.

2.4 Responsibility for users. You are responsible for all activity that occurs under your account and for the acts and omissions of any users you authorize, as if they were your own.

2.5 Single sign-on. If you authenticate using a third-party single sign-on (SSO) provider, you authorize us to access and use that information as reasonably necessary to provide the Platform, subject to that provider's terms.

3.1 Account owner. The person or entity associated with the registered account email is presumed to be the account owner.

3.2 Ownership disputes. If we receive competing claims to an account, we may, using reasonable judgment, determine ownership or suspend the account pending resolution. In doing so we may consider factors such as control of the registered email, billing and payment details, and association with a verified organizational domain.

3.3 Our discretion. We retain sole discretion to determine account ownership and are not liable for decisions made in good faith.

4.1 Your content. "Customer Data" means any content, data, prompts, files, or materials you or your users submit to the Platform. As between you and Vorx, you retain all ownership rights in your Customer Data.

4.2 License to us. You grant Vorx a worldwide, royalty-free license to host, copy, process, transmit, display, and otherwise use your Customer Data as necessary to operate, maintain, secure, and improve the Platform and to provide the services to you.

4.3 Your responsibility. You represent and warrant that you have all rights necessary to submit your Customer Data and that it does not infringe or violate any third-party rights or applicable law.

4.4 Feedback. If you send us suggestions or feedback about the Platform, you grant Vorx a perpetual, irrevocable, royalty-free license to use it for any purpose without obligation or compensation to you.

4.5 We are not a publisher. We do not control and are not responsible for Customer Data or for how you use the applications you build. You are solely responsible for your Customer Data and generated applications.

5.1 Our intellectual property. The Platform, including its software, models, algorithms, design, and trademarks, is owned by Vorx and its licensors and is protected by intellectual property laws. Except for the limited rights granted in these Terms, we grant you no rights in the Platform.

5.2 Generated output. Subject to your compliance with these Terms and payment of applicable fees, you own the code and applications the Platform generates from your prompts and inputs ("Generated Output"), to the extent permitted by law.

5.3 Nature of generated output. Generated Output is produced by automated systems and may contain errors, may not be unique, and may be similar to output generated for others. You are responsible for reviewing, testing, and validating Generated Output before relying on or deploying it. We make no warranty as to its accuracy, quality, or fitness for any purpose.

You agree not to, and not to permit others to: (a) use the Platform for any unlawful, harmful, or fraudulent purpose; (b) copy, modify, or create derivative works of the Platform's code; (c) reverse engineer, decompile, or attempt to extract source code, models, or weights, except where such restriction is prohibited by law; (d) circumvent or probe security or access controls; (e) access the Platform to build a competing product or to benchmark it without our written consent; (f) use automated means to access the Platform in a manner that burdens our infrastructure; (g) upload malware or malicious code; or (h) use the Platform to build high-risk applications (for example, in medical, legal, or financial contexts) without ensuring appropriate professional review and legal compliance.

Our collection and use of personal information in connection with the Platform is described in our Privacy Policy. Where we process personal data on your behalf, our Data Processing Agreement applies. By using the Platform, you acknowledge that you have read and understood the Privacy Policy.

We respect intellectual property rights and expect our users to do the same. If you believe content on the Platform infringes your copyright, please send a notice to legal@vorx.com including: identification of the copyrighted work, identification of the allegedly infringing material and its location, your contact information, a statement of good-faith belief that the use is unauthorized, a statement under penalty of perjury that your notice is accurate and that you are authorized to act, and your physical or electronic signature. We may remove allegedly infringing material and terminate repeat infringers.

The Platform may integrate with or rely on third-party software, services, and AI models. We do not endorse and are not responsible for third-party services, and your use of them is governed by their own terms. You are responsible for reviewing those terms, and we are not liable for the availability, accuracy, or performance of any third-party service.

10.1 Fees and chargebacks. Paid plans are billed in advance and, except as required by law, are non-refundable. If you initiate a chargeback or payment dispute, we may suspend or terminate your account, and you remain responsible for the disputed amounts and related costs.

10.2 Taxes. Fees are exclusive of taxes. You are responsible for all applicable taxes, which we may add to your invoices.

10.3 Payment terms. We may change our fees, plans, and free allowances at any time. Changes to recurring fees apply to your next billing cycle.

10.4 Credits. Usage-based credits (for example, AI build credits) are non-transferable, have no cash value, and may expire or reset on the schedule stated for your plan.

10.5 Collecting payments from users. If you use the Platform to sell goods or services to your own users, you are solely responsible for compliance with applicable laws and payment-processor terms, and Vorx is not a party to those transactions.

11.1 Term and renewal. Paid subscriptions run for the term you select and, unless auto-renewal is disabled, automatically renew for successive periods at the then-current rate. Renewal charges are non-refundable.

11.2 Termination by you. You may cancel at any time by disabling auto-renewal or contacting support; cancellation takes effect at the end of the current term.

11.3 Termination or suspension by us. We may suspend or terminate your access immediately if you breach these Terms, fail to pay, or use the Platform in a way we reasonably believe is harmful or unlawful.

11.4 Effect of termination. On termination, your right to use the Platform ends. You may export your Customer Data before termination; afterward we may delete it in the ordinary course, subject to the Privacy Policy and applicable law.

THE PLATFORM AND ALL GENERATED OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, SECURITY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS OR THAT GENERATED OUTPUT WILL BE ACCURATE OR COMPLETE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VORX WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE PLATFORM. VORX'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE PLATFORM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO VORX IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100). ANY CLAIM MUST BE BROUGHT WITHIN ONE YEAR OF THE EVENT GIVING RISE TO IT.

You will defend, indemnify, and hold harmless Vorx and its affiliates, officers, and employees from and against any third-party claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of or related to your Customer Data, your generated applications, your breach of these Terms, or your violation of any law or third-party right.

15.1 Talk to us first. Most problems are quicker to fix than to litigate. Before starting formal proceedings, email us at legal@vorx.com describing the issue, and we will try in good faith to resolve it with you.

15.2 Courts. If we cannot resolve a dispute informally, it is subject to the jurisdiction of the courts of Ireland.

15.3 If you are a consumer. Nothing in these Terms removes rights you have under the consumer law of the country you live in. If you are a consumer in the EEA or the UK, you may bring proceedings in the courts where you are resident, and you can also use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.

Entire agreement. These Terms, together with the Privacy Policy and any order forms, are the entire agreement between you and Vorx regarding the Platform.

Beta features. Features labeled beta, preview, or experimental are provided for evaluation, may be changed or withdrawn, and may contain bugs.

Changes. We may update these Terms from time to time. If we make material changes, we will provide notice; your continued use of the Platform after changes take effect constitutes acceptance.

Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.

No waiver; severability. Our failure to enforce a provision is not a waiver. If any provision is found unenforceable, the remaining provisions remain in effect.

Governing law. These Terms are governed by the laws of Ireland, without regard to conflict-of-laws rules. If you are a consumer, this does not deprive you of the protection of mandatory laws in the country where you live.

Contact. Questions about these Terms? Email us at legal@vorx.com, or write to us at:

Teamwork Campus One
Blackpool Retail Park
Blackpool
Cork, T23 F902
Ireland